Damages and Repairs
Heaven forbid any harm should come to your precious, but if for whatever reason your beloved Tessa Metcalfe jewellery becomes damaged, (even if it is your fault), rest assured, as long as we can, we will repair, re-polish and replace stones to restore her to her former glory.
We want you to enjoy your pigeon jewellery forever.
Email hello@tessametcalfe.co.uk with some photos of the damage we will try and give you a rough estimate of the repair job (where applicable).
*****
Manicure Service
To keep your pigeon looking beautiful, we offer a manicure service for her gold-plated nails.
This beauty service includes a professional clean, polish, and fresh manicure.
We offer a complimentary FREE manicure within the first year of purchase.
You just pay the return postage: UK £9/Int £18.
The free offer is available exclusively on jewellery bought directly from us, not through other shops, platforms or third parties. The free manicure is available on gold plated nails only and excludes fully gold plated necklaces and rings.
But don't worry, you can purchase a nail manicure service for £50 plus return postage (UK £9/Int £18) thereafter.
Fully gold plated jewellery replating requests are quoted individually.
A manicure service usually takes approx. 8-10 weeks.
*****
We will return your jewellery in recycled packaging to cut down on waste.
All return postage costs are the customer's responsibility.
If you have any further questions please contact us at hello@tessametcalfe.co.uk